Hey everyone, I noticed that Bigwinboard seems to be endorsing MrSloty. I must stress the importance of never placing any deposits with them.
I've made deposits on roughly six occasions and attempted to make a withdrawal. It's been over two months since my request for 625€ withdrawal, yet there's no progress. Repeatedly, I've engaged in about 20 chat support sessions, only to receive automated responses every time.
I sincerely hope my experience serves as a warning to others, preventing them from risking their money at this awful casino.
It's unfortunate to hear your troubles. We haven't encountered the number of complaints against this casino as you mentioned. Actually, yours is the initial one. Nonetheless, it is alarming. I'll discuss this with the casino manager and check if I can extend any help. Thank you for bringing this up.
@admin Hello Bigwinboard Admin,
Firstly, I appreciate your response and the initiative to support me. I'll provide my email and transaction details via private message, so a resolution may be found.
Having played online slots for roughly 15 years, I've never before experienced a casino delaying financial transactions for such a prolonged period.
You classified this Casino under 'Fast Withdraw Casinos.' However, they disclose a processing timeframe of 7-21 working days for withdrawals. Typically, at my usual casinos, the process takes between one and 48 hours. I've never waited more than five working days elsewhere. After those 21 days, they claim high traffic as an excuse, although initially, they assured completion within the stated period.
I should have been more discerning since this Casino has some of the poorest reviews and reputation, but unfortunately, I neglected to check beforehand.
Take a Look here:
https://de.trustpilot.com/review/www.mrsloty.com
or here:
https://casinoguru-de.com/mr-sloty-casino-rezensionen
If you require further information, feel free to ask. I have numerous chat logs from past months packed with the same delaying tactics or automated responses when questioning the inactivity.
Kind regards
delete
@admin Hello Bigwinboard Admin,
Firstly, I appreciate your response and the initiative to support me. I'll provide my email and transaction details via private message, so a resolution may be found.
Having played online slots for roughly 15 years, I've never before experienced a casino delaying financial transactions for such a prolonged period.
You classified this Casino under 'Fast Withdraw Casinos.' However, they disclose a processing timeframe of 7-21 working days for withdrawals. Typically, at my usual casinos, the process takes between one and 48 hours. I've never waited more than five working days elsewhere. After those 21 days, they claim high traffic as an excuse, although initially, they assured completion within the stated period.
I should have been more discerning since this Casino has some of the poorest reviews and reputation, but unfortunately, I neglected to check beforehand.
Take a Look here:
https://de.trustpilot.com/review/www.mrsloty.com
or here:
https://casinoguru-de.com/mr-sloty-casino-rezensionen
If you require further information, feel free to ask. I have numerous chat logs from past months packed with the same delaying tactics or automated responses when questioning the inactivity.
Kind regards
Personally, I've never faced problems getting my winnings from them. Best of luck, friend.
@mojito Thanks a ton! Very reassuring to hear that they do process withdrawals – at least occasionally 😉
Hi again, through the intervention of @bigwinboard / @admin The Casino sent me a message expressing regret and confirming my withdrawal is being processed. Until I see it in my bank account, I remain cautious, yet incredibly thankful for the community's support. I'll keep you all posted.
In english:
Hello xxx,
sorry for the delay
Your request for withdrawal has been confirmed. Hopefully, it will be completed promptly.
Thank you for your patience and understanding.
Best regards
@nosk This is fantastic! I'm thrilled with this outcome and glad to have played a part in assisting. Enjoy your funds and be sure not to gamble them away 🙂
Regards
Daniel
@admin Hello Daniel, should the funds reach my bank account, I'd like to show appreciation to the community. I'm considering a 25€ giveaway, possibly as an Amazon voucher or Flexpin code. I'm open to suggestions, so perhaps it can join a future giveaway event. I'll message you once I receive the money. Many thanks again for your warm and swift assistance – regardless of the conclusion.
@nosk That's a very thoughtful gesture. I'm quite confident you'll receive your payment soon. The manager is making it a priority 🙂
Quick update:
On April 20th, precisely at 4:00 PM MESZ, I received an email confirming my withdrawal is now approved.
It's April 25th, just past 4:00 PM MESZ, and there's still no transaction reflecting in my bank account.
Finally, around 5:30 PM today, the funds were credited. A heartfelt thanks once again to the amazing Bigwinboard admin team 🥳
@admin MrSloty is a deceptive casino, running with pirated and duplicated games and operating their own fraudulent backend. This can be easily verified by registering, starting a game, and observing the server requests diverging from legitimate providers.
Lately, hundreds of such sites have been sprouting. You appear to be promoting a scam operated by organized criminals. Every game on this site is a pirated copy from genuine suppliers.