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Mr sloty casino scammers

(@peter1975)
Posts: 2
Topic starter
 

For over six weeks now, I've been waiting for Mr. Sloty Casino to approve my withdrawal. I've been repeatedly assured that it would be resolved, but nothing has changed. Any emails I send to support receive no response, and the live chat simply advises patience, citing numerous ongoing requests. None of the other casinos I've been involved with have taken this long. Do NOT use Mr. Sloty unless you're comfortable handing your money over to potential scammers.

 
Posted : 13/07/2023 2:43 pm
(@peter1975)
Posts: 2
Topic starter
 
Tammy
 
 
Peter Ross
Hi, I was informed on Tuesday that my withdrawal, which has been pending, would be completed by today, but it hasn't. Will I ever receive it, or is it lost forever?
Tammy
Hello, welcome to our live chat.
Let me check your account, please.
Peter Ross
Thank you
Tammy
We are sorry for the inconvenience. Our records indicate your request is still awaiting processing. The delay may be due to the large number of requests my colleagues must review and the banking processes involved in the payout.
You have nothing to fear if everything complied with our Terms and Conditions. The verification process might take longer due to various factors to ensure fairness and compliance with our stipulated rules.
Analyzing these requests is a meticulous and intricate endeavor, necessitating time for a thorough examination.
Peter Ross
Because I'm restricted to only one withdrawal at a time, I'm unable to deposit more into the account.
Yes, I get that, but there's no reason it should take seven weeks to process any withdrawal amount.
Tammy
I really understand your concerns, but the verification must adhere to established steps because it's a delicate process. It is, in my opinion, only a matter of time before your withdrawal is completed. Your patience and understanding are greatly appreciated.
Peter Ross
7 weeks is beyond a joke
Just let me know if I've been scammed, and I'll stop asking.
Tammy
I apologize, but I'm unable to give any further updates on your case at this moment as, unfortunately, it's beyond my scope.
Following your earlier inquiry, this matter has been elevated to our Higher Management, and they will contact you via email once your case has been handled.
Please be patient and kindly await their response, as this is the sole approach to resolving this situation.
Be assured that we are working diligently to address this matter as swiftly as we can.
Peter Ross
How long is a matter of time though?
Can I speak to a manager then
Tammy
I am the manager.
Peter Ross
Okay, so am I right in thinking I've been waiting for seven weeks?
Tammy
I've already mentioned that the issue has been sent to the correct department.
The responsibility lies with the financial department, not the customer support team.
Please exercise patience. You will receive your funds if you complied with our Terms and Conditions.
Peter Ross
In the end, once I receive my withdrawal, it will likely return to my account over time.
I can't make more deposits until I get the current one, rendering any further attempts to win meaningless since I can't withdraw it.
All terms and conditions were adhered to, and my account is completely verified.
But I suppose I should just express my gratitude for your time.
Tammy
You are welcome. Have a nice day.
Since we haven't heard back from you, we're going to close the live chat now. You can return anytime you wish. Thank you for utilizing our live chat service!