I faced a nearly identical issue with instantcasino.com as described previously. After putting in over €5000 last month and experiencing a slight victory of €800, I opted to withdraw my winnings. Yet, they terminated my account and canceled my winnings. It took an exhausting 10-day period rife with email demands for selfies before they reinstated my account, but they still didn't release my funds. This is a big red flag, keep your distance!
I endured a comparable scenario while dealing with goldenbet.com.
@viceversacity Goldenbet is promoted in this space. I believe goldenbet operates legitimately.
@nasos511 Oh man, that's unfortunate! In my past experiences, I've found AskGamblers incredibly effective at resolving disputes with casino sites they endorse. Daniel from BWB has also been helpful for listed sites. For casinos not on their list, you might want to consider joining AskGamblers, file a formal complaint with every bit of pertinent information you have, and they will assist you – they even risk having the casino's license revoked.
I happen to know someone affiliated with this casino who might be able to offer some assistance. If you could share your information, I can see what intervention might be possible.
The location you're based in could provide additional resources. In my country, there are particular legal professionals who specialize in investigating casino scams of this nature.
Scan casinos ARE growing, take Care!!!
Prior to investing in any new casino platform, always peruse their terms and conditions. It's essential to check forums to gather insights from real users' experiences, and only after due diligence should you proceed to deposit funds. This is my standard practice before engaging with any casinos for the first time.